Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2. Bulletin 514
SOLO© XT DIGITAL WEIGHT INDICATOR
For Chemical Usage and Level Monitoring
Solo XT Brochures
IBC Tote-Scale for weighing IBC Tote Bins. Bulletin 411
Drum-Scale for weighing 5 to 55 gallon drums. Bulletin 514
Carboy-Scale for weighing drums and carboys. Bulletin 514
Solo XT Technical Specs
| POWER : | 3V(2) C Cell or 12 to 36VDC Loop w/Battery Back-Up |
| BATTERY LIFE : | 4000 Display Hours |
| OPTIONAL RELAY : | 0.5A SPDT @ 120VAC (Loop Powered Only) |
| OUTPUT : | 4-20mA (Loop Powered Only) |
| INPUT : | Hydraulic Load Cell |
| DISPLAY : | 4.5 Digit LCD, 0.8" Characters w/ Bar Graph |
| INCREMENTS : | 0.1 lb/kg |
| UNITS : | lbs, kgs |
| ZERO/TARE ADJUSTMENT : | Six Function Keys |
| ENCLOSURE : | NEMA 4X (Polypropylene) |
Solo XT General Description
• Ideal for locations with no AC Power
• Used with our indestructible hydraulic load cells
• Immune to failures caused by lightning strikes and power surges
The Solo XT uses our exclusive Cross Technology™ to merge hydraulic load cells with a battery powered digital display. Because no AC power is required, installation becomes simple, quick and economical by eliminating the need for a costly electrician.
Two standard C cell flashlight batteries power the indicator for up to 4000 hours of continuous display time. The display automatically powers down after a set period or can be instantly shut off by pressing the button a second time. On our 12-36 VDC model with 4-20mA output, the batteries automatically back up the digital display should a loss of power occur.
Menu driven operation, keypad control, backlighting and bar graph display make the Solo XT simple to use and operate in any chlorination or chemical feed application.
The Solo XT is compatible with the following Scales
Chlor-Scale ton container scale for use with 1 or 2 tanks.
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2.
Chem-Scale day tank scale for weighing stationary day tanks.
IBC Tote-Scale for weighing IBC Tote Bins.
Drum-Scale for weighing 5 to 55 gallon drums.
Carboy-Scale for weighing drums and carboys.
Volumetric Feeder Scale for weighing volumetric feeders.
Solo XT Typical Written Specs
Solo XT Drawings
Solo XT Technical Support
For Technical Support, call our FACTORY SERVICE HELP DESK at 1-800-893-6723 (within U.S.) or 925-686-6700.
From the initial writing of a specification through the installation and operation of the equipment, 100% satisfaction is our goal. At FORCE FLOW, we know that a superior customer service and support team is crucial to the success of our customers and the success of our company. Following are some of the services that we offer:
Performance Guarantee
With the purchase of every Force Flow product comes our exclusive Performance Guarantee. If you are unhappy about the performance of one of our products in your chlorination or chemical feed application, you may contact your local distributor and request they begin the restock,refund or exchange process. Under the Performance Guarantee, for 30 days after receiving the product, you may return or exchange it for full purchase price refund or credit towards another Force Flow product. To qualify, all Performance Guarantee refunds or exchanges must be pre-approved by the factory service manager before returning the equipment to the factory.
Warranty WARRANTY STATEMENT.pdf
FORCE FLOW warrants every single one of our products for a period of five years. If a failure occurs within the said period, the warranty extends from the date of FORCE FLOW's shipment, and liability is limited to repayment of the purchase price, repair or replacement of the equipment. All warranty work must be returned to the factory or a center designated by FORCE FLOW.
Service
Our policy is to get all repairs, warranty work and retrofits completed and shipped back to the customer within 48 hours of receiving them at our factory. Trained technicians and a large parts inventory makes this happen. We understand that there is nothing more frustrating than sending something back to the manufacturer and wondering when you will see it again. Two day turnaround—that is our policy! For prompt service, call our FACTORY SERVICE HOTLINE at 1-800-893-6723 (within U.S.) or 925-686-6700.
Technical and Application Support
FORCE FLOW factory engineers have strong technical backgrounds with many years of process weighing experience in both chlorine and chemical feed applications. If you require technical information, application support or help with a custom project, please contact an application engineer at our HELP HOTLINE at 1-800-893-6723.
Solo XT Image Gallery
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Solo XT with Carboy Scale
Solo XT with Carboy Scale
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Solo XT Digital Hydraulic Weight Indicator
Solo XT Digital Hydraulic Weight Indicator
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Solo XT with Century Dial
Solo XT with Century Dial
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Solo XT Digital Hydraulic Weight Indicator
Solo XT Digital Hydraulic Weight Indicator
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Solo XT Digital Hydraulic Weight Indicator
Solo XT Digital Hydraulic Weight Indicator
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Solo XT with Ton Container Scale
Solo XT with Ton Container Scale
View the embedded image gallery online at:
https://www.forceflowscales.com/80-indicators?start=4#sigProIdd6d48feff6
https://www.forceflowscales.com/80-indicators?start=4#sigProIdd6d48feff6
Solo XT Related Items
SOLO® G2 DIGITAL WEIGHT INDICATOR
For Chemical Usage and Level Monitoring
Solo G2 Brochures
Chlor-Scale ton container scale for use with 1 or 2 tanks. Bulletin 401
Chlor-Scale ton container scale for use with 3 to 6 tanks. Bulletin 402
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2. Bulletin 407
Chlor-Scale 150 Ammonia for weighing 150 lb cylinders containing ammonia. Bulletin 416
Chem-Scale day tank scale for weighing stationary day tanks. Bulletin 404
IBC Tote-Scale for weighing IBC Tote Bins. Bulletin 411
Drum-Scale for weighing 5 to 55 gallon drums. Bulletin 403
Carboy-Scale for weighing drums and carboys. Bulletin 413
High Accuracy Carboy-Scale for weighing drums and carboys. Bulletin 412
SpillSafe LX containment scale for weighing drums and spill containment. Bulletin 414
Echo-Scale ultrasonic sensor scale. Bulletin 510
Volumetric Feeder Scale for weighing volumetric feeders. Bulletin 405
Solo G2 Technical Specs
| MODEL : | SRG2-1 (1 Channel), SRG2-2 (2 Channels) |
| INPUT : | Electronic load cell or ultrasonic sensor |
| OUTPUT : | Isolated 4-20mA output and up to (4) optional relays |
| READOUT SPECS : | 32 character, backlit, alphanumeric LCD |
| NUMERICAL DISPLAY : | 6 full digits (999,999) |
| BAR GRAPH DISPLAY : | User adjustable 0-100% |
| FILTERING : | User adjustable box car averaging |
| DISPLAY UNITS : | lb, kg, gallon, liter. Up to 999,999 |
| INCREMENTS : | 0.1, 0.2, 0.5, 1, 2, 5, 10, 20 or 50 |
| ZERO/TARE ADJUSTMENT : | Via keypad |
| OPERATING TEMPERATURE : | 32-122 Degrees F (0-50 Degrees C) |
| INPUT POWER : | 110-250 VAC (50-60 Hz, 5 watts) or 24VDC |
| CONNECTORS : | 4-20mA & Relays: 1/2” Nylon Conduit Connector Load Cells & Ultrasonic Sensors: 1/2” Nylon Cord Connector |
| ENCLOSURE : | NEMA 4X, UL listed structural foam molded |
| APPROVALS : | CE (European standard), CSA (Meets or exceeds UL standards) |
| PERFORMANCE : | Overall System Accuracy: 0.1-0.25% F.S., |
| Non-linearity : | 0.03% F.S., Hysteresis: 0.02% F.S., |
| Non-Repeatability : | 0.01% |
| F.S., Thermal Stability : | 0.002/Deg F, Zero and Span |
Solo G2 General Description
The SOLO G2 digital indicator provides a simple and economical way to measure chemical usage and inventory when combined with our platform scales, tank weighing assemblies or ultrasonic sensors. The SOLO G2 displays the amount of chemical remaining in your tank, cylinder or hopper on a 2-line backlit LCD display. Both single and dual channel models are available allowing cost savings when there are multiple vessels to be monitored from one location.
The popularity of the SOLO G2 is due to its reliability and ease of operation. All parameter adjustments are menu prompted on the display and are done via the keypad so opening the enclosure to access DIP switches or potentiometers as some indicators require is never necessary. In addition to the net amount displayed as a value, a 0-100% bar graph display allows quick visual reference to the amount in tank.
When used to monitor chemical in portable tanks or cylinders, a dedicated TARE key allows either tare or net weight to easily be adjusted so that only the true chemical weight is displayed.
The SOLO G2 is always pre-calibrated at the factory and ready to use right out of the box. If re-calibration of the indicator in the field is desired, a simple, menu-prompted procedure is all that is needed. To see other menu items, click on the MENU keys on the SOLO G2 simulator below.
For maximum durability, the SOLO G2 is housed in a NEMA 4X enclosure which offers superior protection against harsh environments such as chemical rooms and outdoor installations. With an included 4-20mA output for each channel, every SOLO G2 is SCADA or PLC ready. Options include dry contact alarm relays, battery backup, and communication via MODBUS, ETHERNET and PROFIBUS DP.
SOLO G2 Simulator
The Solo G2 is compatible with the following Scales/Sensors:
Chlor-Scale ton container scale for use with 1 or 2 tanks.
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2.
Chem-Scale day tank scale for weighing stationary day tanks.
IBC Tote-Scale for weighing IBC Tote Bins.
Drum-Scale for weighing 5 to 55 gallon drums.
Carboy-Scale for weighing drums and carboys.
SpillSafe LX containment scale for weighing drums and spill containment.
Volumetric Feeder Scale for weighing volumetric feeders.
Echo-Scale ultrasonic sensor scale.
Solo G2 Typical Written Specs
Solo G2 Drawings
Solo G2 Technical Support
For Technical Support, call our FACTORY SERVICE HELP DESK at 1-800-893-6723 (within U.S.) or 925-686-6700.
From the initial writing of a specification through the installation and operation of the equipment, 100% satisfaction is our goal. At FORCE FLOW, we know that a superior customer service and support team is crucial to the success of our customers and the success of our company. Following are some of the services that we offer:
Performance Guarantee
With the purchase of every Force Flow product comes our exclusive Performance Guarantee. If you are unhappy about the performance of one of our products in your chlorination or chemical feed application, you may contact your local distributor and request they begin the restock,refund or exchange process. Under the Performance Guarantee, for 30 days after receiving the product, you may return or exchange it for full purchase price refund or credit towards another Force Flow product. To qualify, all Performance Guarantee refunds or exchanges must be pre-approved by the factory service manager before returning the equipment to the factory.
Warranty WARRANTY STATEMENT.pdf
FORCE FLOW warrants every single one of our products for a period of five years. If a failure occurs within the said period, the warranty extends from the date of FORCE FLOW's shipment, and liability is limited to repayment of the purchase price, repair or replacement of the equipment. All warranty work must be returned to the factory or a center designated by FORCE FLOW.
Service
Our policy is to get all repairs, warranty work and retrofits completed and shipped back to the customer within 48 hours of receiving them at our factory. Trained technicians and a large parts inventory makes this happen. We understand that there is nothing more frustrating than sending something back to the manufacturer and wondering when you will see it again. Two day turnaround—that is our policy! For prompt service, call our FACTORY SERVICE HOTLINE at 1-800-893-6723 (within U.S.) or 925-686-6700.
Technical and Application Support
FORCE FLOW factory engineers have strong technical backgrounds with many years of process weighing experience in both chlorine and chemical feed applications. If you require technical information, application support or help with a custom project, please contact an application engineer at our HELP HOTLINE at 1-800-893-6723.
Solo G2 Image Gallery
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Dual Solo G2 Digital Weight Indicators
Dual Solo G2 Digital Weight Indicators
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Multiple Solo G2 Digital Weight Indicators
Multiple Solo G2 Digital Weight Indicators
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Solo G2 Digital Weight Indicator
Solo G2 Digital Weight Indicator
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Solo G2 Digital Weight Indicator with Summing Box
Solo G2 Digital Weight Indicator with Summing Box
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Solo G2 Digital Weight Indicator with Tote Bin Scale
Solo G2 Digital Weight Indicator with Tote Bin Scale
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Solo G2 Digital Weight Indicator with Tote Bin Scale
Solo G2 Digital Weight Indicator with Tote Bin Scale
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Multiple Solo G2 Digital Weight Indicators
Multiple Solo G2 Digital Weight Indicators
View the embedded image gallery online at:
https://www.forceflowscales.com/80-indicators?start=4#sigProIdb346613d18
https://www.forceflowscales.com/80-indicators?start=4#sigProIdb346613d18
Solo G2 Related Items
WIZARD 4000®
Advanced Digital Weight Indicator
Wizard 4000 Brochures
Wizard 4000 Digital Weight Indicator. For use with our electronic scales. Bulletin 400
Chlor-Scale ton container scale for use with 1 or 2 tanks. Bulletin 401
Chlor-Scale ton container scale for use with 3 to 6 tanks. Bulletin 402
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2. Bulletin 407
Chlor-Scale 150 Ammonia for weighing 150 lb cylinders containing ammonia. Bulletin 416
Chem-Scale day tank scale for weighing stationary day tanks. Bulletin 404
IBC Tote-Scale for weighing IBC Tote Bins. Bulletin 411
Drum-Scale for weighing 5 to 55 gallon drums. Bulletin 403
Carboy-Scale for weighing drums and carboys. Bulletin 413
High Accuracy Carboy-Scale for weighing drums and carboys. Bulletin 412
SpillSafe LX containment scale for weighing drums and spill containment. Bulletin 414
Echo-Scale ultrasonic sensor scale. Bulletin 510
Volumetric Feeder Scale for weighing volumetric feeders. Bulletin 405
Wizard 4000 Technical Specs
| CHANNELS : | Up to 4 |
| INPUT : | mV/V (Scale) or 4-20mA (Ultrasonic) |
| POWER : | 110 or 240 VAC, 5w |
| OUTPUTS : | Up to 4, 4-20mA |
| RELAYS : | Up to 4, Solid State or Dry Contact |
| DISPLAY : | Dual Line, 16 Characters/Line, Alphanumeric w/ Backlighting |
| INCREMENTS : | 0.1 lb/kg minimum |
| UNITS : | Lbs, Kgs, Gallons, Liters |
| KEYPAD : | 10 Function Keys, 10 Numeric Keys |
| RESOLUTION : | Up to 12,000 counts |
| ENCLOSURE : | NEMA 4X (IP67), Structural Foam Molded |
Wizard 4000 General Description
IT'S NOT JUST A SCALE, IT'S AN ENTIRE CHEMICAL INVENTORY MANAGEMENT SYSTEM
The Wizard 4000+ is an extremely powerful chemical inventory management system for monitoring chlorine gas, sodium hypochlorite, hydrofluosilicic acid and all other chemicals used in water treatment. The Wizard 4000+ helps insure a safe process and a safe plant by providing essential information such as current chemical feed rate, how much chemical has been fed, and how much chemical remains. The Wizard 4000+ can be used with any of our scales and ultrasonic sensors, easily converts any existing Force Flow hydraulic scale to a digital multi-function system and can be used with most electronic load cell based weighing systems.
CHEMICAL INVENTORY MANAGER
Because the Wizard 4000+ has four separate channels, it can be used to simultaneously monitor levels in up to four separate tanks. This means that you can monitor each tank independently as well as get the combined totals for all the tanks. The "Daily Usage" data logging function allows for easy record keeping and a "Days Until Empty" function makes it simple to anticipate tank refilling and chemical reorder points. Flexible software allows the user to monitor chemicals in Lbs, Kgs, Gallons, Liters or Percent of Full.
CHEMICAL FLOW METER
A "Feed Rate" function allows the operator to monitor chemical feed rates, which can be alarmed or transmitted via a 4-20 ma signal. This important feature allows early warning of dangerously low or high feed rate conditions and therefore prevents hazardous under or overdosing of chemicals to your water supply.
LIQUID LEVEL/PUMP CONTROLLER
The Wizard provides up to four set points, each triggering dry or solid-state relays. These relays can be programmed for high or low level alarms, automating chemical transfer from bulk to day tanks or diluting chemicals down from their full strength. These features prevent the hazards of running out of chemicals or accidental overfilling of tanks.
The Wizard 4000 is compatible with the following Scales/Sensors:
Chlor-Scale ton container scale for use with 1 or 2 tanks.
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2.
Chem-Scale day tank scale for weighing stationary day tanks.
IBC Tote-Scale for weighing IBC Tote Bins.
Drum-Scale for weighing 5 to 55 gallon drums.
Carboy-Scale for weighing drums and carboys.
SpillSafe LX containment scale for weighing drums and spill containment.
Volumetric Feeder Scale for weighing volumetric feeders.
Echo-Scale ultrasonic sensor scale.
Wizard 4000 Typical Written Specs
Wizard 4000 Drawings
Wizard 4000 Technical Support
For Technical Support, call our FACTORY SERVICE HELP DESK at 1-800-893-6723 (within U.S.) or 925-686-6700.
From the initial writing of a specification through the installation and operation of the equipment, 100% satisfaction is our goal. At FORCE FLOW, we know that a superior customer service and support team is crucial to the success of our customers and the success of our company. Following are some of the services that we offer:
Performance Guarantee
With the purchase of every Force Flow product comes our exclusive Performance Guarantee. If you are unhappy about the performance of one of our products in your chlorination or chemical feed application, you may contact your local distributor and request they begin the restock,refund or exchange process. Under the Performance Guarantee, for 30 days after receiving the product, you may return or exchange it for full purchase price refund or credit towards another Force Flow product. To qualify, all Performance Guarantee refunds or exchanges must be pre-approved by the factory service manager before returning the equipment to the factory.
Warranty WARRANTY STATEMENT.pdf
FORCE FLOW warrants every single one of our products for a period of five years. If a failure occurs within the said period, the warranty extends from the date of FORCE FLOW's shipment, and liability is limited to repayment of the purchase price, repair or replacement of the equipment. All warranty work must be returned to the factory or a center designated by FORCE FLOW.
Service
Our policy is to get all repairs, warranty work and retrofits completed and shipped back to the customer within 48 hours of receiving them at our factory. Trained technicians and a large parts inventory makes this happen. We understand that there is nothing more frustrating than sending something back to the manufacturer and wondering when you will see it again. Two day turnaround—that is our policy! For prompt service, call our FACTORY SERVICE HOTLINE at 1-800-893-6723 (within U.S.) or 925-686-6700.
Technical and Application Support
FORCE FLOW factory engineers have strong technical backgrounds with many years of process weighing experience in both chlorine and chemical feed applications. If you require technical information, application support or help with a custom project, please contact an application engineer at our HELP HOTLINE at 1-800-893-6723.
Wizard 4000 Image Gallery
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Multiple Wizard 4000 Digital Weight Indicators
Multiple Wizard 4000 Digital Weight Indicators
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Multiple Wizard 4000 Digital Weight Indicators
Multiple Wizard 4000 Digital Weight Indicators
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Multiple Wizard 4000 Digital Weight Indicators
Multiple Wizard 4000 Digital Weight Indicators
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Wizard 4000 Digital Weight Indicator
Wizard 4000 Digital Weight Indicator
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Wizard 4000 Digital Weight Indicator
Wizard 4000 Digital Weight Indicator
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Wizard 4000 Digital Weight Indicator
Wizard 4000 Digital Weight Indicator
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Wizard 4000 Digital Weight Indicator
Wizard 4000 Digital Weight Indicator
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Wizard 4000 Digital Weight Indicator with Multiple Load Cells
Wizard 4000 Digital Weight Indicator with Multiple Load Cells
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Wizard 4000 Digital Weight Indicator with Multiple Summing Boxes
Wizard 4000 Digital Weight Indicator with Multiple Summing Boxes
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Wizard 4000 Digital Weight Indicator
Wizard 4000 Digital Weight Indicator
View the embedded image gallery online at:
https://www.forceflowscales.com/80-indicators?start=4#sigProId908922da45
https://www.forceflowscales.com/80-indicators?start=4#sigProId908922da45
Wizard 4000 Related Items
HYPO TRAK™
Sodium Hypochlorite Monitoring System
Hypo Trak Brochures
Chem-Scale day tank scale for weighing stationary day tanks. Bulletin 517
IBC Tote-Scale for weighing IBC Tote Bins. Bulletin 517
Drum-Scale for weighing 5 to 55 gallon drums. Bulletin 517
SpillSafe LX containment scale for weighing drums and spill containment. Bulletin 517
Carboy-Scale for weighing drums and carboys. Bulletin 517
Echo-Scale ultrasonic sensor scale. Bulletin 517
Hypo Trak Technical Specs
| MODEL : | HT-1 |
| INPUT : | Electronic load cell or ultrasonic sensor |
| OUTPUT : | (2) 4-20mA outputs and up to (4) optional relays |
| READOUT SPECS : | 32 character, backlit, alphanumeric LCD |
| NUMERICAL DISPLAY : | 6 full digits (999,999) |
| BAR GRAPH DISPLAY : | User adjustable 0-100% |
| FILTERING : | User adjustable box car averaging |
| DISPLAY UNITS : | lb, kg, gallon, liter. Up to 999,999 |
| INCREMENTS : | 0.1, 0.2, 0.5, 1, 2, 5, 10, 20 or 50 |
| ZERO/TARE ADJUSTMENT : | Via keypad |
| OPERATING TEMPERATURE : | 32-122 Degrees F (0-50 Degrees C) |
| INPUT POWER : | 110-250 VAC (50-60 Hz, 5 watts) or 24VDC |
| CONNECTORS : | 4-20mA & Relays: 1/2” Nylon Conduit Connector Load Cells & Ultrasonic Sensors: 1/2” Nylon Cord Connector |
| ENCLOSURE : | NEMA 4X, UL listed structural foam molded |
| PERFORMANCE : | Overall System Accuracy: 0.1-0.25% F.S., |
| Non-linearity : | <0.03% F.S., Hysteresis: <0.02% F.S., Non-Repeatability: <0.01% |
| F.S., Thermal Stability : | 0.002/Deg F, Zero and Span |
| DATA : | Net Weight, Strength %, Age, 100% CL2 Equivalent, Feed Rate |
| ALARMS : | Pump Vapor Lock, Chlorate Warning, High Level, Low Level |
| RELAYS : | Form C Dry Contact, 2A@30VDC, 0.5A@120VAC |
| CONTACT CLOSURE INPUT : | Disables VAPOR LOCK ALARM when pump intentionally off. Internally pulled up to +5 VDC |
Hypo Trak General Description
Feeding and tracking sodium hypochlorite usage in municipal water treatment systems has presented a challenge for end users for many years. First, sodium hypochlorite degrades over time which makes inventory control and usage documentation very tricky. Secondly, when hypo degrades, it releases gas bubbles that can often get trapped in feed tubing and pumps causing inconsistent feed and in some cases a “vapor lock” of the pump itself. Lastly, as sodium hypochlorite loses strength, it forms byproducts called chlorates. Chlorates are known to impair thyroid function, and therefore regulatory officials are beginning to regulate how much chlorate can be in the water supply, and more specifically, how much chlorate can be contributed to the water supply from the source sodium hypochlorite.
By integrating specialized software with our simple weighing / level display, the Hypo Trak can easily monitor the following:
1) an inconsistent or no feed rate condition via loss in weight (or level) to warn of a vapor locked pump,
2) integrated timers that track how old the hypo is to warn of an excessive chlorate condition,
3) degradation curves that allow you to track your hypo strength over time as it loses strength and
4) conversions that allow you to view & track your hypo in terms of 100% pure chlorine gas to simplify inventory control, PPM calculations, and usage documentation.
The Hypo Trak is compatible with the following Scales/Sensors
Chlor-Scale ton container scale for use with 1 or 2 tanks.
Chlor-Scale 150 for weighing 150 lb cylinders containing chlorine or SO2.
Chem-Scale day tank scale for weighing stationary day tanks.
IBC Tote-Scale for weighing IBC Tote Bins.
Drum-Scale for weighing 5 to 55 gallon drums.
Carboy-Scale for weighing drums and carboys.
SpillSafe LX containment scale for weighing drums and spill containment.
Echo-Scale ultrasonic sensor scale.
Volumetric Feeder Scale for weighing volumetric feeders.
Hypo Trak Typical Written Specs
Hypo Trak Drawings
Hypo Trak Technical Support
For Technical Support, call our FACTORY SERVICE HELP DESK at 1-800-893-6723 (within U.S.) or 925-686-6700.
From the initial writing of a specification through the installation and operation of the equipment, 100% satisfaction is our goal. At FORCE FLOW, we know that a superior customer service and support team is crucial to the success of our customers and the success of our company. Following are some of the services that we offer:
Performance Guarantee
With the purchase of every Force Flow product comes our exclusive Performance Guarantee. If you are unhappy about the performance of one of our products in your chlorination or chemical feed application, you may contact your local distributor and request they begin the restock,refund or exchange process. Under the Performance Guarantee, for 30 days after receiving the product, you may return or exchange it for full purchase price refund or credit towards another Force Flow product. To qualify, all Performance Guarantee refunds or exchanges must be pre-approved by the factory service manager before returning the equipment to the factory.
Warranty WARRANTY STATEMENT.pdf
FORCE FLOW warrants every single one of our products for a period of five years. If a failure occurs within the said period, the warranty extends from the date of FORCE FLOW's shipment, and liability is limited to repayment of the purchase price, repair or replacement of the equipment. All warranty work must be returned to the factory or a center designated by FORCE FLOW.
Service
Our policy is to get all repairs, warranty work and retrofits completed and shipped back to the customer within 48 hours of receiving them at our factory. Trained technicians and a large parts inventory makes this happen. We understand that there is nothing more frustrating than sending something back to the manufacturer and wondering when you will see it again. Two day turnaround—that is our policy! For prompt service, call our FACTORY SERVICE HOTLINE at 1-800-893-6723 (within U.S.) or 925-686-6700.
Technical and Application Support
FORCE FLOW factory engineers have strong technical backgrounds with many years of process weighing experience in both chlorine and chemical feed applications. If you require technical information, application support or help with a custom project, please contact an application engineer at our HELP HOTLINE at 1-800-893-6723.
Hypo Trak Video Demonstration
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Hypo Trak Image Gallery
View the embedded image gallery online at:
https://www.forceflowscales.com/80-indicators?start=4#sigProIda043e348d4
https://www.forceflowscales.com/80-indicators?start=4#sigProIda043e348d4
Hypo Trak Related Items
